Privacy and Policies

Conditions of Use
Your visit to lucindasheldon.com and your access to its website and its services are governed by the following conditions. Any person that shops from Lucinda Sheldon or visits the lucindasheldon.com website accepts these conditions.

Returns and Warranties
We are confident you will be happy with your purchase from Lucinda Sheldon. However, you have 30 days to return your item(s) for store credit. Returns must be postmarked within thirty (30) days of the original receipt. With your return, please complete and enclose the Merchandise Return Form and a copy of your original receipt. After 30 days Lucinda Sheldon does not accept returns or exchanges.

Additionally, if an item is defective within the first thirty (30) days of your purchase, Lucinda Sheldon agrees to repair (if possible) or replace it (with same item or similar item) at no cost, provided it has not been subjected to abnormally harsh use (indicated by large scratches, gouges and/or abrasions).

We do not offer price adjustments.

Sale prices are exclusive to lucindasheldon.com

Electronic Communications
When you visit lucindasheldon.com or send e-mails to us, you consent to receive communications from us electronically. We will communicate with you by e-mail. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Copyrights
This site’s content, including text, logos, images, graphics, data, and software, is the property of Lucinda Sheldon and is protected by United States copyright laws. Photos may not be reproduced or printed for commercial purposes. The compilation of all content on this site is the exclusive property of Lucinda Sheldon and protected by U.S. and international copyright laws.

Reproduction or Replication
Lucinda Sheldon grants you access to use its site but prohibits downloading any content, information, images, logos, text, tags, or coding contained within the site. Doing so constitutes copyright violations.

Your Account
If you register with us to have an account, it is your responsibility to maintain the privacy of your account. Lucinda Sheldon is not responsible for any activity that occurs under your account or password. Lucinda Sheldon, at their discretion, reserves the right to refuse service to any user, terminate accounts, remove or edit content of accounts, or cancel orders associated with the account.

As a registered user, you agree that the employees of Lucinda Sheldon have access to your account information on an as-needed basis. Lucinda Sheldon may use your information to assist you with questions, or for billing, shipping, or returns purposes.

Disclosure of Information
Lucinda Sheldon reserves the right to release your information if required to do so by legal authorities or by law.

Security
Lucinda Sheldon uses safeguards designed to protect the privacy of all personal information. The website lucindasheldon.com is a safe and secure environment for making purchases online. When you make a purchase, your personal information, including your credit card number, is stored on our server for archival purposes only. Your information is encoded and protected using 128 bit Secure Sockets Layering (“SSL”) technology, which exceeds industry standards.

Shipping Fee
Lucinda Sheldon offers standard shipping for $10 regardless of purchase total. If you are interested in express shipping, please contact us by phone to place your order. Additional fees will apply. 508-696-7863 Items usually ship in 1 to 2 days.

Shipping Risk
Lucinda Sheldon only assumes responsibility for a shipment while the item is in its possession. Upon delivery of the item to the shipping carrier, the laws and regulations of the shipper become the regulating laws of the shipment. The risk of loss of the item passes to you upon delivery to the carrier. Lucinda Sheldon will not be held responsible for lost shipments that are the fault of anyone but Lucinda Sheldon and will not be held responsible for its choice of shipping carrier.

Product Description
While we try to be as accurate as possible when naming, describing or pricing a product, Lucinda Sheldon does not guarantee that product descriptions and product prices are accurate, complete, reliable, up-to-date, or error-free. Lucinda Sheldon will not be held responsible in any way for typographical errors, including errors in pricing or errors in descriptions. If you have received a product from Lucinda Sheldon that does not appear how it was/is described on its website, your only recourse is to return the item in unused condition. Returns will not be accepted if the item is in used condition.

Web Site Liability
Lucinda Sheldon does not offer any type of warranty on its products or its website functionality or content. By using this site, you AGREE that you are using it at your own sole risk. We will not be held responsible for any losses due to site unavailability. Furthermore, Lucinda Sheldon DOES NOT guarantee that this site, the servers on which it is hosted, OR E-MAIL SENT FROM lucindasheldon.com ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. Lucinda Sheldon WILL NOT BE held responsible or liable FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE or from communication with it.

Modifications
Lucinda Sheldon reserves the right to make changes to its site and its content (including prices, descriptions, and inventory) without notification to any user or customer, registered or unregistered.

Further Question or Concerns
If you have questions or comments regarding your use of this site, our privacy policy, or our legal agreement, please do not hesitate to write to us or call us. Please address all correspondence to the following address.

Contact:
Jewels of the Vineyard
Lucinda Enamels
11 Vineyard Avenue 
P.O. Box 2315
Oak Bluffs, MA 02557
ph: 508.696.7863
lucinda@lucindasheldon.com